Shipping & Returns

Shipping

NODE ships worldwide. Once your order is confirmed, we prepare and dispatch your game station in a secure, compact package designed for easy handling — no oversized crates, no special equipment needed on your end.

Delivery times and shipping costs depend on your location. We’ll confirm both when we send you a quote.

Every order arrives with a step-by-step assembly guide. No tools required, no specialist needed — just follow along and you’re ready to play.

Returns

Because every NODE order is prepared specifically for you, we handle returns on a case-by-case basis. If something isn’t right — damage during transit, a fault in the product, or anything else — contact us within 2 days of delivery and we’ll sort it out.

Rentals

Rental returns are simple. At the end of your rental period, we’ll arrange pickup or return shipping — just let us know your event dates when you place your request.

Questions before you order?

Reach out to us directly at nodeplay.eu@gmail.com — we’re happy to walk you through shipping, assembly, or anything else before you commit.